NECWG has released a White Paper titled The Future of the 111 Service and the Emergency Contact System in New Zealand. This paper provides commentary and analysis on areas to improve the 111 Service (provided by Spark) and the broader Emergency Contact System.

The Geelong Conference, held in May 2026, has reinforced the shared direction for Emergency Communications.

The National Emergency Communications Working Group – Australia and New Zealand is pleased to release national guidelines for autonomous contact with Triple Zero (000).