The National Emergency Communications Working Group – Australia and New Zealand is pleased to release national guidelines for autonomous contact with Triple Zero (000).  With the advent and rapid expansion of machine to machine contact and autonomous sensors, it is important for developers to be aware of and incorporate these guidelines to ensure that contact with Triple Zero (000) is efficient and effective.

In partnership with the development of these national guidelines, NECWG-A/NZ has collaborated with the Australian Security Industry Association Limited (ASIAL) to develop a national protocol for autonomous vehicle alert escalation contact with Triple Zero (000) services.

• NATIONAL GUIDELINES FOR AUTONOMOUS CONTACT WITH TRIPLE ZERO (000) (PDF, May 2021)
• National Protocol forAutonomous Vehicle Alert Escalationcontact with Triple Zero (000) Services (PDF, May 2021)